New patients
Welcome. Here’s how to begin.
We see new patients within 1–2 business days. Three simple steps and you’re on your way.
- Step 1: Request a visitWe’ll call to schedule, usually within 1–2 business days.Request now
- Step 2: Fill out your packet online15 minutes on any device. No printer, and you sign on screen.Start the packet
- Step 3: Arrive 30 minutes earlyBring your photo ID, insurance card, and current medications.Get directions
- Email is fastest. Our phones get busy while we care for patients. Include your phone number and we’ll call to schedule.
- Prefer paper? The printable packet is on the Patient Forms page. This is in addition to the electronic check-in you’ll receive for your appointment.
- Why 30 minutes? It gives us time to create your chart. If your paperwork isn’t complete, we may need to reschedule.
Insurance
Most plans welcome, including Medicare.
- Medicare
- Tricare
- BCBS
- Aetna
- Cigna
- Humana
- UHC
- and more
We are credentialed with many plans. Call us and we will confirm your eligibility.
No insurance? No problem.
We are happy to care for uninsured patients. Our fee schedule, published under the federal No Surprises Act, lists self-pay rates at a 50% discount on standard charges. The No Surprises Act form is part of the new patient packet.
Out of network?
The No Surprises Act form explains any out-of-network charges and your protections against unexpected bills. You don’t have to sign it, but if you choose not to, BHG may not be able to provide services and you can seek an in-network provider. If out-of-network charges are billed, we will negotiate an adjustment, or you can pay the reduced self-pay rate.
Your first visit, within days, not months.
We see new patients within one to two business days. Email is the fastest way to reach us; we will call you back to schedule.